![]() ![]() Even the tapes that were rudely labeled (over the tape reels) with a sticker that read, "Previous Damage" played without any defects. We were so happy to see clear, crisp video & audio on our originals that was uncompromised. This led us to break out our old miniDV camcorder to view our originals. We then viewed on a PC the material on the flash drive only to find that the defects in that footage were different (in the same scene), but equally terrible in quality. We were so upset, thinking that our tapes had degraded to the point of being unwatchable. Upon viewing the digitized footage we saw horrible pixelation, horizontal grey lines on screen and, in general, just terrible picture quality. After a long wait- more than a month to process- we received our collection of DVDs, a flash drive and even digital downloads as part of a promotion. Purchased a 20 item box for my wife as a Christmas gift to have our aging miniDV library of videos (mostly of our now grow children) converted to a more usable format. MiniDV transfer was consistently terrible ![]() ![]() The marketing for Legacybox is so sentimental about caring and converting special memories however, the manner in the way our memories were returned did not show ANY care, concern, or consideration. I can't even move quickly from section to section. There is no chapter search, just fast forward. Again, do us a favor and keep it organized for our own memory.ĥ. Legacybox did not rewind them, theY put them back in wrong boxes, and de-faced red stickers across our own identification labels which required us to review the tapes to identify them properly. What mold? What machine are you working with that tells you these things. One of our tapes had a sticker that there was mold or other similar issue that was unable to be converted. send me my box with not much conversion and stickers.ģ. I need to understand more here by discussion vs. To check the quality of our tapes ourselves we replayed the 8mm tapes on our 8mm player, as well as the video camera playback and the tapes are clear and play perfectly with no issues. And you didn't cut down the cost?!?! What am I paying for if 3/4 of tapes are returned back!Ģ. Most (75%) of our submitted 32 tapes for conversion to both CD's and a flash drive had a red sticker advising us that " there was a tracking issue that didn't meet their normal quality standards". I wish I read these reviews first! Legacybox, we are disappointed with several issues:ġ. I want someone to call me and fix this or a refund. Unfortunately, the service we paid for to have 8 mm video tapes converted is a failure. Until now, everything appeared to be service oriented and organized. ![]()
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